Terms & Conditions

Last updated : February 2, 2026

1. Acceptance of terms

By accessing and using the Flos Studio website ("Site"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Site or services.

2. Services

Flos Studio provides web design, web development, SEO optimization, and related digital services ("Services"). Specific project terms, deliverables, timelines, and pricing will be outlined in separate project agreements or proposals.

3. Use of website

Permitted Use: View and navigate our website, Contact us for inquiries or quotes, Access publicly available information about our servicesProhibited Use: You may not use our Site for unlawful purposes, attempt to gain unauthorized access to any part of the Site, reproduce, duplicate, or copy content without written permission, transmit viruses, malware, or harmful code, scrape, harvest, or collect user data, impersonate Flos Studio or misrepresent affiliation with us

4. Intellectual property

All content on this Site, including text, graphics, logos, code, designs, and animations, is the property of Flos Studio or our clients and is protected by Canadian and international copyright laws. You may not use, reproduce, or distribute our content without prior written permission.Client Work: Portfolio projects displayed on our Site are shown with client permission. Clients retain ownership of their final deliverables as outlined in project agreements.

5. Projects agreements

Services are provided based on individual project agreements that specify: Scope of work, Deliverables, Timeline, Payment terms, Ownership and licensingThese Terms and Conditions supplement, but do not replace, project-specific agreements.

6. Payment terms

General Payment Structure: A deposit (typically 50%) is required before project commencement, Final payment is due upon project completion or as specified in the project agreement, Payments are accepted via [bank transfer, credit card, etc.]Late Payments: Late payments may result in suspension of work, late fees as outlined in project agreements, withholding of final deliverables until payment is received

7. Revisions and approvals

Project agreements specify the number of included revisions. Additional revisions beyond the agreed scope may incur extra charges. Client approval is required at key project milestones. Delays in client feedback may impact project timelines.

8. Cancellation and refunds

Client Cancellation: Deposits are non-refundable, Completed work up to the point of cancellation will be billed, Cancellation must be provided in writingFlos Studio Cancellation: We reserve the right to cancel or refuse service if payment terms are not met, client violates these Terms and Conditions, or the project scope changes significantly without mutual agreement

9. Warranties and disclaimers

Our Commitment: We strive to deliver high-quality services and will address any issues promptly.Disclaimers: Our website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free website operation, specific search engine rankings or traffic results, compatibility with all browsers or devices (though we test thoroughly)

10. Limitation of liability

To the fullest extent permitted by law, Flos Studio shall not be liable for indirect, incidental, or consequential damages, loss of profits, revenue, or data, damages exceeding the amount paid for services. Our total liability is limited to the fees paid for the specific service in question.

11. Indemnification

You agree to indemnify and hold Flos Studio harmless from any claims, damages, or expenses arising from your use of our website, your violation of these Terms and Conditions, content you provide to us for use in projects

12. Third-party links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Use of third-party sites is at your own risk.

13. Force majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.

14. Governing law

These Terms and Conditions are governed by the laws of the Province of Quebec, Canada. Any disputes will be resolved in the courts of Montreal, Quebec.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire agreement

These Terms and Conditions, along with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Flos Studio.

17. Changes to terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our Site constitutes acceptance of the modified terms.

18. Contact information

For questions about these Terms and Conditions, please contact us:Flos StudioEmail: [info@flosstudio.com]Website: [yourwebsite.com]Location: Montreal, Canada

Privacy Policy

Last updated : February 2, 2026

1. Introduction

Flos Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] and use our services.By using our website, you consent to the practices described in this Privacy Policy.

2. Information we collect

Personal Information You Provide: Name Email address Phone number Company name Project details and requirements. Any other information you choose to provide through our contact forms or communications. Automatically Collected Information: IP address Browser type and version Device information Pages visited and time spent on pages Referring website Geographic location (general). Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

3. How we use your information

We use the information we collect to: Respond to your inquiries and provide requested services Communicate with you about projects, quotes, and services Improve our website and user experience Send occasional updates about our services (with your consent) Comply with legal obligations Prevent fraud and ensure website security

4. How we share your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with: Service providers: Third-party vendors who assist with website hosting, analytics, email communications, and project management (e.g., Google Analytics, Webflow, Netlify) Legal requirements: When required by law, court order, or government regulation Business transfers: In the event of a merger, acquisition, or sale of assets

5. Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and project inquiries are retained for up to [2 years] from the date of last contact.

6. Your privacy rights

Depending on your location, you may have the following rights: Access (Request access to your personal information), Correction (Request correction of inaccurate information), Deletion (Request deletion of your personal information), Opt-out (Unsubscribe from marketing communications), Data portability (Request a copy of your data in a portable format)To exercise these rights, contact us at [info@flosstudio.com].

7. Third-party services

Our website may contain links to third-party websites or integrate third-party services (e.g., Google Analytics, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.Third-party services we use: Google Analytics (website analytics), Webflow/Netlify (website hosting).

8. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

10. International data transfers

Your information may be transferred to and processed in countries other than your own. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact us

If you have questions about this Privacy Policy, please contact us: Flos Studio Email: [info@flosstudio.com]Website: [yourwebsite.com]Location: Montreal, Canada